Shipping policy

Shipping Policy

At Lumyre, each piece is made with care and we aim to get your order out to you as soon as possible.

Processing Times

All orders are typically processed and shipped within 24-48 hours of purchase (excluding weekends and holidays).

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Estimated Delivery Times

Estimated delivery times are typically:

• 5-8 business days for most orders

Please note that delivery times are estimates and may vary depending on your location, local courier delays, customs processing, peak periods, or unforeseen circumstances.

Delivery times may vary slightly during peak periods or due to carrier delays.

Delays

While we do our best to ensure delivery within our predicted time frames, some orders may take longer than expected due to factors outside of our control. We appreciate your patience and understanding during these situations.

Incorrect Shipping Information

Please ensure all shipping details are entered correctly at checkout. We are not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact our support team and we will do our best to assist you.